Brand Story
01 Aug 2022, 01:25 GMT+10
A global forerunner in BPO services, Pure Moderation has announced a new website, puremoderation.com. Founded by a California native with a profound drive to put customers first, Pure Moderation has grown to become one of the most versatile BPO companies.
Excellent customer service is one facet that still eludes most companies to date. Pure Moderation bridges the gap between revenue and customer satisfaction through its package of bespoke solutions.
Outsourcing has become a viable alternative instead of expending resources on in-house solutions that take a lot of investment and capital. Pure Moderation understands how much of a company's time and effort diverts from its core functions. They have made it a mission to create more value for organisations by taking complete and personalised control of their CSR operations.
While initially providing content moderation services for clients and their customers, Pure Moderation has since expanded to offer the full suite of BPO solutions. There's no one-size-fits-all BPO solution that meets all clients' needs. With this knowledge, Pure Moderation saw it fit to complement content moderation with modern and value-adding solutions tailored to their target market. Whether you're developing a new digital platform or adding features to your existing one, Pure Moderation keeps your users safe from harmful behaviours like hate speech, radicalization, bullying and sharing toxic content.
Aside from doing the legwork of making the internet a safer environment to improve customer experience, Pure Moderation has gone beyond by offering seasonal BPO solutions, data entry, customer care, and data labelling. Pure Moderation allows companies to focus on core functions through these services, giving them more time to finish critical tasks and meet project deadlines.
Companies have a better advantage over their competitors. Outsourcing CSR has helped them facilitate revenue growth, promote brand awareness, and reduce market spending. Pure Moderation's comprehensive approach to customer service delivers better long-term results and better value for the organisation.
Pure Moderation was established in 2007 as a BPO company focused on attracting, developing, and retaining customers through Business Process Outsourcing. While initially focused on content moderation, they have since branched out to providing in-demand BPO services after a year of establishment.
Through BPO outsourcing, companies reduce the cost required to train, hire, and develop new talent. Pure Moderation shoulders these responsibilities by adopting a people-centric approach that satisfies business outsourcing needs. Businesses keen on switching to outsourced services may avail of a free trial and initial consultation through the Pure Moderation website.
Source: Pure Moderation
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